DEPOSIT LIMIT
Purpose: Control how much you deposit.
Effect: Once you reach your limit, further deposits are blocked until the next period.
LOSS LIMIT
Purpose: Cap the amount you can lose (total wagers minus winnings).
Effect: Once limit is reached, new bets are blocked until the limit resets.
Please be aware that all limits are applied according to the UTC time zone.
WAGER LIMIT
Purpose: Limit the amount of money that you can bet in the games within a certain period of time.
Effect: Once limit is reached, it is no longer possible to make bets in the game until the time-frame has ended.
SELF EXCLUSION
If you need a break from gambling, self-exclusion will close your account for a chosen time period. After this period, you can access your account. Remember to self-exclude from any other platforms you use as well.
The available exclusion are: 24 Hours, 7 days, 30 days, 3 Months, 6 Months and indefinitely.
FAQ
I set myself a limit; can I increase it?
You can, but to make sure you won’t regret it, there’s a 7 day wait before the new limit takes effect.
I excluded myself from your website, but I want to start playing again before the self-exclusion period ends. Can I remove the self-exclusion?
No, you can’t remove your self-exclusion. You’ll only be able to log in again when the self-exclusion period has passed.
I’d like to block my account permanently.
If you want your account to be blocked permanently, please contact our customer service team.
How can I find out how much money I have deposited in total?
You can see a full deposit history for your account at ‘History’ in your finance page.