Our welcome offer may vary depending on the jurisdiction where you create your account. The available promotion and eligibility requirements applicable to your location can be viewed on our homepage.

Please note that, in some cases, you may be required to complete full account verification before receiving or using certain offers.

Note: Promotions are available only to eligible, unique players who activate the offer during the registration process. If the promotion is not showing as available on your account, please contact our customer support team for further clarification and assistance.

When you make a deposit at One Casino there’s a good chance that we’ll boost it with a deposit bonus, which is an extra percentage we add on top of the money you deposit. You’ll see our deposit bonus banner in our lobby or you’ll see a notification in your account if there’s one available. The One Casino deposit bonus is a balance-wagered bonus. https://www.onecasino.com/promotions/deposits

When you register your account at One Casino you automatically become a member of our exclusive Club One, which entitles you to special privileges. As a member you’ll receive a promotional e-mail each week, which could include deposit bonuses, a free Cash no-deposit bonus or a Free spins offer. https://www.onecasino.com/promotions/weeklybonus

We automatically enrol you in Club One when you register with One Casino. As soon as you’re enrolled you can start accumulating loyalty points in your account, just by betting on our videoslots, classic slots or table games. https://www.onecasino.com/memberstatus

Every month, a contribution is deducted from your Club One points. The contribution amount depends on your Club One level and can be viewed at the top of the Club One page under "Monthly Contribution."

To maintain your current Club One level, you must have enough points to cover the monthly contribution. If you do not have sufficient points after the deduction, your Club One level may decrease.

You earn Club One points based on your activity, including your deposits and bets placed while playing. Points are calculated automatically.

It is not possible to provide an exact number of points you will earn from a specific deposit or gameplay, as the calculation depends on your overall gaming activity.

We offer a Birthday Bonus, which is a no-deposit bonus for players who have promotions enabled on their account.

To be eligible, you must:

If you meet all the eligibility requirements, the bonus will be credited to your account before 09:00 CEST on your birthday.

If you have not received your bonus after 09:00 CEST, please contact our Customer Support team for further assistance.

When you reach a new Club One level for the first time, you will receive a no-deposit bonus.

Please note:

We also offer an Anniversary Bonus to celebrate your anniversary with OneCasino. This is a no-deposit bonus for players who have promotions enabled on their account.

To be eligible, you must:

If you meet all the eligibility requirements, the bonus will be credited to your account before 09:00 CEST on your anniversary.

If you have not received your bonus after 09:00 CEST, please contact our Customer Support team for further assistance.

All bonuses are subject to eligibility checks.

You will not receive or be able to claim these bonuses if:

Bonuses that are not awarded due to ineligibility cannot be claimed retrospectively.

Gives money back on your losses: https://www.onecasino.com/promotions/cashback

Once you qualify for Cash Back, it will be automatically credited to your account, and you may also receive an email notification.

To qualify for Cash Back, your total deposits must be higher than your total withdrawals since the creation of your account.

Cash Back is calculated based on the deposits and withdrawals made during the period from Friday 00:00 to Thursday 23:59 (7 days).

During this timeframe, if you make deposits and experience losses, you will receive a certain amount of Cash Back based on the applicable terms and conditions.

At OneCasino, we want to make your gameplay even more exciting! We regularly run events and tournaments where eligible players have the chance to compete and win fantastic prizes.

Our events and tournaments vary throughout the year and may include:

Each event or tournament has its own Terms & Conditions, eligibility requirements, prize pool, and duration. Be sure to read the event details before participating.

You can view all currently available events and tournaments in the Profile section of your OneCasino account.

Simply:

Some events are available to all players, while others are only available to selected or eligible players. Eligibility may depend on factors such as your ClubOne level and account activity.

Be sure to check regularly, as new events and tournaments are introduced from time to time.

Keep an eye on your OneCasino account—you never know when your next opportunity to win might appear!

When a bonus is added to your account, certain wagering requirements must be completed before any winnings generated from the bonus can be withdrawn. These requirements ensure that bonus funds are used in accordance with the promotion’s terms and conditions.

A wagering requirement (also known as a playthrough requirement) refers to the amount you need to wager before your bonus is converted into cash balance and becomes available for withdrawal.

In simple terms, you must place bets using your bonus funds until you have reached the required wagering goal amount.

For example:

If you receive a $10 bonus with a 35x wagering requirement, you must place $350 worth of eligible bets to complete the wagering requirement.

Once the wagering requirement has been successfully completed, the bonus amount will be converted into cash balance, subject to any applicable terms and conditions.

You can view your bonus details and wagering progress under the Bonus section of your account:

https://www.onecasino.com/#financial/bonus

Click the '∨' icon to expand and view the bonus details.

The bonus information will display:

If you click the 'X' icon next to an active bonus, you will be asked to confirm before the bonus is removed.

Please note that once an active bonus has been deleted, either intentionally or accidentally, it cannot be restored or added back to your account.

If you have any questions regarding your bonus or wagering progress, please contact our customer support team for assistance.

Note: At OneCasino, we believe in providing the best possible player experience. All of our bonuses are awarded automatically as soon as you become eligible. This means you do not need to contact Customer Support to request a bonus or free spins.

All promotional emails from OneCasino are sent from [email protected].