Casino Expert

Re-launch the Game Close and reopen the game. It should resume the round where it was interrupted.

Clear Browser Cache and Cookies Clear your internet browser’s cache and cookies, then log in again.

Try a Different Browser Open the site in a different browser, an incognito/private tab.

1. Re-launch the Game Close and reopen the game. It should resume the round where it was interrupted.
2. Clear Browser Cache and Cookies Clear your internet browser’s cache and cookies, then log in again.
3. Try a Different Browser Open the site in a different browser, an incognito/private tab.

___________________________________________________________

Automatic Resolution for Specific Providers

Yggdrasil and PlaynGo Games: Unfinished or stuck spins are resolved automatically within 48 hours. Please wait before contacting support.

- Yggdrasil and PlaynGo Games: Unfinished or stuck spins are resolved automatically within 48 hours. Please wait before contacting support.

If you are not able to play the round/game

Contact customer service with details of the stuck game and round, including:

Please provide a screenshot after opening the same game.

- Game played
- Time and date of the round
- Please provide a screenshot after opening the same game.

These details can be found from the game history.

Go to game History, located in the menu.

Filter with Game Activity and check the status of the game round that is missing winnings.

1. Login to your account
2. Go to game History, located in the menu.
3. Filter with Game Activity and check the status of the game round that is missing winnings.

If your game freezes during a round or you get kicked out, don’t worry, here’s how to resolve the issue quickly.

My Game Is Stuck, What Should I Do?

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Try selecting a different update date range.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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My Game Is Stuck, What Should I Do?

Steps to Fix a Stuck Game

Automatic Resolution for Specific Providers

If you are not able to play the round/game

How to view Game History