Account Verification

As part of the verification process, you may be required to provide a valid Proof of Identity document. This document must clearly show your full name, date of birth, and a clear photo.

Accepted documents may include:

Please ensure that your document is valid, not expired, and that all details are clearly visible. Blurry, cropped, edited documents, or screenshots will not be accepted.

For identity verification, we require clear images of both the front and back of the document (where applicable) to continue the verification process.

You may also be required to provide Proof of Address to confirm your registered residential address. The document should display your full name, address, and the date of issue.

Accepted documents may include:

The document must be submitted as a clear image, with all four corners fully visible. It must not be older than six months. Screenshots are not accepted.

In some cases, we may request additional documentation to complete your verification. This may be required to confirm certain account details, payment methods, or the source of funds. Please follow the instructions provided in the correspondence email and ensure that all requested documents are uploaded as instructed.

You can upload your documents through the Verification section of your account:

https://www.onecasino.com/#account/verification

Please ensure all uploaded documents are clear, complete, and easy to read to avoid any delays in the verification process.

Once your documents have been reviewed and approved, your account verification will be completed. If any further information is required, our team may contact you with additional instructions.

Verification is an important step that helps us maintain a secure platform, protect our players, and ensure compliance with applicable regulations.